Transfers between accounts

How transfers work

Transferring money between your Fynbos accounts lets you move funds from one account to another without withdrawing to your bank.

• All transfers go through Cash: When you transfer between accounts, the money first moves through your Cash account

• No direct account-to-account transfers: You cannot transfer directly from Emergency Savings to TFSA, for example — the funds route through Cash

• Some transfers are instant, others take time: Depending on the destination account, your transfer may arrive immediately or take a few days

Use transfers to rebalance your money across accounts, move savings toward investments, or consolidate funds before withdrawing.

Why transfers route through Cash

Your Cash account is the central hub for all money movement in Fynbos. Every transfer follows this pattern:

Source Account → Cash → Destination Account

This design keeps your money organised and ensures all transactions have a clear audit trail. It also means:

• Deposits from your bank always land in Cash first

• Withdrawals to your bank can only happen from Cash

• Transfers between any two accounts pass through Cash as an intermediary

What this means for you: When you transfer from one account to another, you may see two transactions — one moving money to Cash, and another moving it to the destination. This is normal and ensures your records stay accurate.

Making a transfer

You can start a transfer from your Cash account or from any other account page.

Transferring from Cash to another account

1. Navigate to your Cash account from the home screen

2. Tap Transfer

3. Select the destination account from the list

4. Enter the amount you want to transfer

5. Tap Review transfer

6. Review the transfer details

7. Tap Transfer to confirm

Your available Cash balance is shown on the transfer screen. You cannot transfer more than your available balance.

Transferring out of an account to Cash

1. Navigate to the account you want to transfer from

2. Tap Transfer out

3. Enter the amount you want to transfer

4. Tap Review transfer

5. Review the transfer details and tap Transfer to confirm

The funds will move to your Cash account. From there, you can withdraw to your bank or transfer to another account.

Using automation rules for transfers

If you have automation rules set up, you can transfer money from Cash and have it automatically distributed across multiple accounts based on your rules.

1. Navigate to your Cash account

2. Tap Transfer

3. Select Using automation rules

4. Enter the total amount to distribute

5. Tap Review transfer

Your automation rules will split the transfer amount according to your configured percentages, amounts, or targets.

Instant vs settlement-based transfers

Not all transfers arrive immediately. The timing depends on the type of account you're transferring to or from.

Instant transfers

These accounts have instant liquidity. Transfers to and from these accounts appear immediately:

When you transfer to Emergency Savings or Savings pots, your balance updates immediately and you can access the funds right away.

Settlement-based transfers

Investment accounts require buying or selling fund units, which takes time to settle:

Why the delay? When you transfer into an investment account, Fynbos buys fund units according to your investment strategy. When you transfer out, those units must be sold. Both processes require settlement time with the fund providers.

During settlement, your money is in transit and cannot be accessed. You'll see the pending transaction in your account.

Processing times by account type

Here's a summary of what to expect when transferring between different account types:

Important: You cannot transfer directly between two non-Cash accounts. To move money from Emergency Savings to TFSA, for example, you must first transfer to Cash, then transfer from Cash to TFSA.

Investment strategy and transfers

When you transfer money into an investment account (TFSA, Investment Account, or Retirement Annuity), Fynbos automatically invests the funds according to your investment strategy.

If your strategy allocates across multiple funds, your transfer will be split proportionally. For example, if your TFSA strategy is 60% equity fund and 40% bond fund, a R1,000 transfer will purchase R600 of the equity fund and R400 of the bond fund.

You can view and edit your investment strategy from the account settings before making a transfer.

Transfer limits and restrictions

There are a few restrictions to keep in mind:

• Cash balance limit: You cannot transfer more than your available Cash balance when transferring out of Cash

• Account balance limit: You cannot transfer out more than your available account balance

• TFSA contribution limits: Transfers into your TFSA count toward your annual contribution limit (R36,000 per tax year)

• Target amounts: If an account has a target set, the transfer screen shows how much remains to reach that target

The app will notify you if a transfer would exceed any limits.