# Managing beneficiaries ## What are beneficiaries? Beneficiaries are the people you nominate to receive your retirement savings in the event of your death. Adding beneficiaries to your Retirement Annuity ensures your loved ones are taken care of according to your wishes. - **Nominate up to 5 beneficiaries**: Add multiple people and specify how much each should receive - **Flexible allocations**: Divide your savings by percentage across your nominees - **Easy to update**: Change beneficiaries or allocations anytime as your circumstances change Without nominated beneficiaries, your retirement savings may be distributed according to a default process, which might not reflect your wishes. Take a few minutes to set this up and keep it current. ## Adding your first beneficiary When you first access your Retirement Annuity, you will need to add at least one beneficiary before the account is fully activated. 1. Navigate to your **Retirement Annuity** from the home screen 2. Tap **Add beneficiary** 3. Enter the beneficiary's **first name** and **last name** 4. Select their **relationship** to you from the dropdown 5. Indicate whether they are **financially dependent** on you by checking the box if applicable 6. Enter their **ID number** or **passport number** (toggle between ID and Passport using the selector) 7. Enter their **mobile number** and/or **email address** (at least one is required) 8. Tap **Continue** Your first beneficiary is automatically allocated 100% of your Retirement Annuity. You can add more beneficiaries and adjust allocations afterwards. ## Adding additional beneficiaries You can nominate up to 5 beneficiaries for your Retirement Annuity. When you add more beneficiaries, you will need to set allocation percentages for each person. 1. Navigate to your **Retirement Annuity** 2. Scroll down to the **Beneficiaries** section 3. Tap the menu icon (three dots) next to the section header 4. Select **Add beneficiary** 5. Complete the beneficiary details as described above 6. Tap **Continue** After adding the beneficiary, you will be taken to the allocations screen to set how your savings should be divided. ## Setting allocation percentages Allocation percentages determine how your retirement savings will be divided among your beneficiaries. The total must equal exactly 100%. 1. On the **Beneficiary allocations** screen, enter a percentage for each beneficiary 2. Watch the progress bar at the top to track your total allocation 3. The **Allocation remaining** shows how much is left to assign **Split equally**: Tap the **Split equally** button to automatically divide your savings evenly among all beneficiaries. If you have 3 beneficiaries, each will receive 33-34%. 1. Tap **Confirm** once allocations total 100% > **Important**: Allocations must total exactly 100%. You cannot save allocations that add up to more or less than 100%. ## Viewing beneficiary details You can view the full details of any beneficiary you have added. 1. Navigate to your **Retirement Annuity** 2. Scroll down to the **Beneficiaries** section 3. Tap on a beneficiary's name The details screen shows: - Current allocation percentage - Relationship to you - Whether they are financially dependent - ID or passport number - Contact details (mobile number and email) ## Updating allocation percentages As your circumstances change, you may want to adjust how your savings are divided among beneficiaries. 1. Navigate to your **Retirement Annuity** 2. Scroll down to the **Beneficiaries** section 3. Tap the menu icon (three dots) next to the section header 4. Select **Edit allocations** 5. Adjust the percentages for each beneficiary 6. Tap **Confirm** The **Edit allocations** option only appears when you have more than one beneficiary. With a single beneficiary, they automatically receive 100%. ## Beneficiary relationship types When adding a beneficiary, you must specify their relationship to you. This information is required for regulatory purposes. | Relationship | Description | | --- | --- | | **Spouse** | Your legally married partner | | **Life partner** | Your domestic or life partner | | **Child** | Your biological or adopted child | | **Parent** | Your mother or father | | **Sibling** | Your brother or sister | | **Other family** | Other family members (grandchildren, aunts, uncles, cousins) | | **Other individual** | Someone outside your family (friend, colleague, charitable organisation) | You can also indicate whether each beneficiary is **financially dependent** on you, which may be relevant for estate and tax purposes. ## Removing a beneficiary Before you can remove a beneficiary, you must first reallocate their percentage to other beneficiaries. 1. Navigate to your **Retirement Annuity** 2. Tap the menu icon (three dots) in the **Beneficiaries** section 3. Select **Edit allocations** 4. Set the beneficiary's percentage to **0%** 5. Reallocate their share to other beneficiaries (total must equal 100%) 6. Tap **Confirm** Once a beneficiary has a 0% allocation, they can be removed from your account. Contact support if you need assistance removing a beneficiary completely. > **Note**: You must always have at least one beneficiary with a percentage allocation on your Retirement Annuity.
## Frequesntly asked questions
### How many beneficiaries can I add?
You can nominate up to 5 beneficiaries for your Retirement Annuity. Each beneficiary needs a name, ID or passport number, relationship type, and at least one contact method.
### Do my allocations have to total 100%?
Yes, your allocations must total exactly 100%. The app will not let you save allocations that add up to more or less than this amount. Use the Split equally button to quickly divide evenly.
### Can I change my beneficiaries later?
Yes, you can add, remove, or edit beneficiaries at any time from your RA account. Remember to update your allocations if your circumstances change.
### What happens if I do not nominate beneficiaries?
Without nominated beneficiaries, your retirement savings may be distributed according to a default legal process, which might not reflect your wishes. Adding beneficiaries ensures your savings go to the people you choose.
### Why do I need to provide contact details for beneficiaries?
Contact details help ensure your beneficiaries can be reached if a claim needs to be processed. You must provide at least a mobile number or email address for each beneficiary.