# Cash account overview ## What is the Cash account? Your Cash account is the heart of your Fynbos portfolio. It acts as the central point where all money flows in and out of your accounts. - **Entry point for deposits**: Every deposit lands in Cash first, whether from a debit order or EFT transfer - **Withdrawal source**: All withdrawals to your bank account come from Cash - **Transfer hub**: Move money between accounts by routing through Cash Think of Cash as your financial sorting station. Money arrives, you decide where it goes (or let automation rules decide for you), and it flows out to the right destination. ## Why all money flows through Cash Fynbos uses Cash as the central hub for all money movement. This design keeps your finances organised and gives you full visibility over where your money goes. **How it works**: [Embedded CodeBlock] **Benefits of this approach**: - **Clear audit trail**: Every movement has a clear record of where money came from and where it went - **Automation ready**: Set up rules to automatically distribute incoming deposits - **Control over your money**: Nothing moves without you seeing it first (or setting up rules to handle it) When you transfer between accounts (like Emergency Savings to TFSA), the money routes through Cash as an intermediary. You may see two transactions for this, which is normal. ## What you see on your Cash screen Your Cash account screen shows your current balance and gives you quick access to key actions. **Balance card**: Displays your current Cash balance, which includes unallocated deposits and any money transferred in from other accounts. **Action buttons**: - **Add money**: Start a new deposit via EFT or debit order - **Transfer**: Move money from Cash to another account - **Withdraw**: Send money from Cash to your linked bank account **Upcoming deposits**: Shows all your active and pending deposits, including debit orders and EFT payments. Each deposit appears as a card you can tap to manage. **Pending automations**: If you have automation rules, shows any pending transfers waiting to be processed. **Recent transactions**: Your latest Cash account activity. ## Adding money to Cash All deposits to Fynbos land in your Cash account first. Tap **Add money** from your *Cash* screen or home screen to start a new deposit. The unified add money page lets you: 1. Enter your deposit amount 2. Choose a payment method (EFT, debit order, or others as available) 3. Set timing (immediate for EFT, or choose a collection day for debit orders) 4. Toggle automation rules on or off for this deposit 5. View the fee breakdown and total with fees Each payment method shows its fee, processing time, and minimum amount so you can make an informed choice. Once your deposit arrives in Cash, you can transfer it to other accounts manually or let automation rules distribute it automatically. ## Upcoming deposits The **Upcoming deposits** section on your Cash screen shows all your active and pending deposits. Each card displays: - The payment method icon and name - The deposit amount - The next collection date or current status - A status badge if action is needed **Status badges**: - **Action required**: You need to complete setup (e.g., confirm an EFT payment or add bank details for a debit order) - **Pending**: Your payment has been confirmed and is being processed - **Paused**: Your debit order is temporarily paused Tap any card to open a detail sheet where you can manage that deposit. ## Transferring from Cash Move money from Cash to any of your other Fynbos accounts. 1. Navigate to your *Cash* account 2. Tap **Transfer** 3. Select the destination account from the list 4. Enter the amount you want to transfer 5. Tap **Review transfer** and confirm **Using automation rules**: If you have automation rules set up, you can select **Using automation rules** as a transfer option. This distributes your transfer according to your configured rules. **Transfer timing**: - Transfers to **Emergency Savings** and **Savings pots** are instant - Transfers to **Tax-Free Savings** and **Investment accounts** take 2-3 business days to settle ## Withdrawing from Cash Withdrawals move money from your Cash account to your linked bank account. You can only withdraw from Cash, not directly from other accounts. 1. Navigate to your *Cash* account 2. Tap **Withdraw** 3. Enter the amount you want to withdraw 4. Select your bank account 5. Tap **Review withdrawal** and confirm Withdrawals typically arrive within 1-2 business days. The app shows your expected arrival date before you confirm. **Funds on hold**: Some deposits have a hold period before they can be withdrawn. Debit order deposits are held for 40 days, and direct EFT deposits are held for 5 days. The app shows your available balance separately from held funds. ## Pending automations When you have automation rules set up and a deposit arrives, you may see pending automations on your Cash screen. Pending automations show: - The total amount to be distributed - Each transfer that will occur - When the automation will run You can cancel individual transfers or the entire automation if you want to handle the money differently. Tap the delete icon next to a transfer or tap **Cancel automation** to stop all pending transfers.
## Frequesntly asked questions
### Why does all money go through Cash first?
The Cash account acts as your central hub for money movement. This makes it easy to see incoming funds and decide where they should go, either manually or through automation rules. It also creates a clear audit trail for all transactions.
### Can I earn interest on money in my Cash account?
No, your Cash account does not earn interest. Money in Cash is held as uninvested cash. To earn returns, transfer your money to Emergency Savings, Savings pots, or an investment account.
### How do I withdraw money from Fynbos?
All withdrawals come from your Cash account. If your money is in another account, transfer it to Cash first, then withdraw to your linked bank account.
### Why are some funds on hold?
To prevent fraud, deposits have a hold period before they can be withdrawn. Debit order deposits are held for 40 days, direct EFT deposits for 5 days, and referral bonuses for 1 year.
### Can I have a negative Cash balance?
No, your Cash balance cannot go negative. You can only transfer or withdraw up to your available balance.